Shipping
& returns.

Before dispatch

Availability, destination and dispatch timing are confirmed directly for each enquiry. Do not send payment until you receive confirmation through an official Dama Labs contact channel.

Delivery issues

Inspect the parcel when it arrives. Report missing, damaged or incorrectly labelled items promptly and include the order reference, batch code and clear photographs.

Returns

Return eligibility depends on product condition, storage integrity and local requirements. Contact support before sending anything back. Unauthorised returns may not be accepted.